Steel Tech Lights strives to provide reliable, timely delivery of commercial lighting products while maintaining transparency around shipping expectations. The following policy outlines our delivery timelines, processing procedures, and important shipping considerations.
Estimated Delivery Timeframes
Most orders placed through Steel Tech Lights are delivered within approximately 1–2 weeks from the date the order is confirmed. This estimated timeframe includes order processing, preparation, and transit.
Delivery estimates may vary depending on:
-
Product availability and inventory levels
-
Order size or quantity
-
Destination and shipping zone
-
Carrier capacity and logistics conditions
All delivery timelines provided are approximate and should not be considered guaranteed delivery dates.
Order Processing & Fulfillment
Orders are generally processed within 1–3 business days following successful payment confirmation. Once processed, orders are prepared for shipment and scheduled with the appropriate shipping carrier based on the product type, size, and destination.
Some products may ship directly from manufacturers or distribution partners, which may impact processing or transit times.
Shipping Methods & Carriers
Steel Tech Lights works with a variety of shipping carriers and freight providers to ensure safe delivery of commercial lighting products. Shipping methods may include standard ground shipping, freight delivery, or palletized shipments, depending on the nature of the order.
Tracking information will be provided when available. For freight shipments, additional delivery coordination may be required.
Commercial, Bulk & Custom Orders
Large commercial orders, bulk purchases, or custom and special-order items may require additional lead time beyond the standard 1–2 week estimate. Customers will be notified of extended timelines when applicable.
Delivery dates for custom or made-to-order products are estimates and may vary based on production schedules.
Delivery Delays
Steel Tech Lights is not responsible for shipping delays caused by circumstances beyond our control, including but not limited to:
-
Carrier delays or service disruptions
-
Weather conditions or natural events
-
Supplier or manufacturer delays
-
Customs or regulatory inspections
-
Holidays or peak shipping periods
While we make every effort to meet estimated timelines, delays may occasionally occur.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout. Steel Tech Lights is not liable for delivery delays, misdeliveries, or additional shipping costs resulting from incorrect or incomplete address details.
Damaged or Missing Shipments
If your order arrives damaged, incomplete, or missing items, please notify us within 48 hours of delivery. Supporting photos and order details may be required to assist with resolution.
Failure to report shipping issues within this timeframe may limit our ability to file carrier claims or provide replacements.
Risk of Loss
Risk of loss and title for products pass to the customer upon delivery to the carrier, unless otherwise required by applicable law.
Contact Information
If you have questions regarding shipping timelines, delivery methods, or order status, please contact us:
Email: steeltechlights@gmail.com