Return Policy

Returns & Refunds

We want you to be satisfied with your order. If something isn't right, you may request a return within 60 days of delivery.

How to Start a Return

1. Email steeltechlights@gmail.com with your order number, the item(s) you want to return, and the reason.
2. We will review your request and, if approved, send you a Return Authorization (RMA) number and return instructions.
3. Ship the item back using the instructions provided. Returns sent without an RMA number may be refused.

Return Conditions

• Items must be new, uninstalled, and unused.
• Items must be returned in the original packaging with all parts and accessories.
• Returns are subject to a 15% restocking fee.

Return Shipping

The customer is responsible for return shipping costs, unless the item arrived defective or we made an error with your order. In those cases, we cover return shipping and no restocking fee applies.

Final Sale Items

The following items cannot be returned:

• Poles
• Special orders and custom orders
• Clearance items

Refunds

Once your return is received and inspected, we will issue a refund to your original payment method, minus any applicable restocking fee. You will receive an email confirmation when your refund has been processed.

Questions

Contact us at steeltechlights@gmail.com.